Our Founder's principles for a performance culture

Pierre Le Manh sets three expectations for any leadership team he works with: Solidarity, Substance and Standards. Each holds two ideas that pull against each other. The expectation is to hold both.

Solidarity

Collective ownership and personal accountability. The team owns the success of the whole organization, and each member is fully accountable for their own area. The collective good is never an excuse for poor personal performance.

Substance

Accurate facts and critical thinking. Decisions rest on objective facts and on rigorous reasoning from those facts. This is not endless analysis. It is the relevant facts, checked, and conclusions that follow from them.

Standards

Raising the ceiling and raising the floor. Lift the bar of excellence and give the best people room to excel. Lift the minimum level of performance that is accepted anywhere in the organization.